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In Horizon West
Pet Sitting
Pet Sitting
Cardio isn't for everyone. If your dog prefers sunbathing on the patio to power-walking around the block, we get it. We’re happy to handle The Backyard Break—opening the door, supervising the sniff-fest, and ensuring they return inside before they dig a tunnel to China.
Living a dog-free existence? First of all, congratulations on the clean floors. Second, we’ve got you covered too! We cater to cats, birds, reptiles, and other small mammals with the same enthusiasm.
The In-Home Visit Includes:
The In-Home Visit Includes:
Feeding & Water (when requested)
Medication Administration (when requested)
Dog Walks (when requested)
Let out in fenced in yard (when requested)
Bring in mail & packages
Litter box cleaning
Home Check-In Services (when requested)
And More!
Note: If you have a cat, we will attempt to play with them. If they prefer to judge us silently from the top of the fridge, we will respect their decision.
Pet Sitting FAQs
How far in advance do I need to book my pet sitting service?
We recommend requesting your pet care as soon as you know your plans, for best availability. However, we do accept requests for same day service, at no additional charge; subject to availability.
Can I schedule a pet sitting visit for the same day?
Of course! If we are available, we will be happy to visit your pet…and ‘last minute’ requests are ALWAYS accepted at no additional charge!
How do I book a pet sitting visit?
The best way to request service is by submitting your request online in your PetPocketBook account (always available at the top of the the homepage). We also accept requests via email and the messenger within your PetPocketBook account.
Will I have the same pet sitter every time?
Your dog walker/pet sitter will be determined upon when you need service, and whomever is available at that time. All dog walkers/pet sitters are perfectly capable, have been trained accordingly, and have been introduced to your pet(s) by Michael (owner/operator of Horizon West Pet Care LLC)
Is there a Holiday Surcharge?
Pet care on/around the below holidays will incur a $5/visit fee:
-New Year’s Day
-Easter Sunday
-Memorial Day
-Independence Day
-Labor Day
-Thanksgiving Day & Black Friday
-Christmas Eve, Christmas Day, Day After Christmas
-New Year’s Eve
Can HWPC administer medications or special care?
Of course. We can give your pet any needed medications or supplements, including insulin; just make sure the exact name and info is included in their online PetPocketBook profile before their visit!
Does HWPC offer recurring pet sitting visits?
Yes! We offer weekly recurring pet sitting visits. An added perk of recurring scheduled pet visits is that automatic recurring services have guaranteed availability!
How do I pay for my HWPC pet services?
Horizon West Pet Care accepts credit cards, debit cards, and ACH payments in your PetPocketBook account (electronic payments in the PetPocketBook system incur a 5% surcharge), as well as cash and checks (which do not have an additional fee).
Are the HWPC pet care providers insured?
Yes. Every dog walker/pet sitter with Horizon West Pet Care is Insured
How does HWPC handle emergencies?
Should an emergency occur in your absence, we will contact you immediately. If we feel it is necessary for your pet to be seen by your veterinarian, we will take him/her to the veterinarian listed in your online PetPocketBook account. If no veterinarian is listed, we will be unable to take them in; please ensure your PetPocketBook is ALWAYS complete and up-to-date.
How does HWPC provide updates on my pet's visit?
After every visit, the ‘pet parent(s)’ will receive a ‘visit report’ in the PetPocketBook App, or via email, showing a map of time of arrival & departure, if your pet was fed, given fresh water, went potty, brought in packages, and may even include a picture or two!
What if my dog is not home when the pet sitter arrives?
If we arrive as scheduled, and your pet is not home, or you forgot to cancel service prior to our arrival, the full amount for the service will be charged.
*Select Holidays and Visits 7pm and later are at an extra fee
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